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F . A . Q .
Where are y'all located?
Our address is 1135 Press street, directly across from the U-haul on St. Claude, and across the train tracks from the Green Project. There is a map with our location at the bottom of this page.
What can I expect to find at your shop?
We offer a large selection of plants, seeds, gardening tools, soils, mulches and pottery. We also have lots of cats but they are not for sale.
Do y'all sell aquatic plants?
Yes, we sell hardy and tropical water lilies in addition to some other aquatic plants.
Tell me more about what kinds of plants I can find at your shop.
Well the selection can be a little overwhelming. Without getting bogged down in the details, you should know what we offer bedding plants, herbs, vegetables, perennials, native plants, tropical plants, house plants, shade plants, sun shrubs, trees, succulents, air plants, and the aquatic plants we mentioned earlier.
I am looking for a specific plant, do y'all have it? Can I order it if you don't have it.
If you're looking for a specific plant, just give us a call at 504.947.7554. If we don't have it, or don't have enough of it, then send us a message through the Contact Us page on this website and we will do our best to track it down for you.
It's a holiday, are y'all going to be open?
Since we are responsible for the care of living things that need daily attention, we are rarely closed. If anything there will be a few dedicated souls in the shop for the first part of the day. Just give us a call if you want to be sure before coming out.
Great! Can I bring my dog?
Yes, we love dogs! Just make sure they are on a leash and are comfortable around people and cats. There are typically plenty of those around.
I get around on a bike, can y'all deliver plants that I purchase in the shop?
Yes, we offer delivery services for a fee based on how much material is being delivered and how far it is going.
Do y'all offer landscaping services?
No, we are just focusing on the shop right now.
What about gift cards?
Yes, we offer gift cards for any amount. You can buy them in store or purchase one over the phone and we can mail it out for you or hold it in the shop for the recipient to pick up.
When is the best time to come by for the best selection of plants?
Well, that depends on what you are looking for as well as a few unpredictable variables. There are certain days that specific plants are delivered to the shop, but whether or not they will be available that day is dependent on several variables. Generally speaking, the best selection will be had on Saturday morning.
What is your return policy?
We do not have a hard and fast return policy. Generally speaking, we will refund or exchange plants returned alive and in good condition with a receipt. We are happy to work with you but at our discretion. Being a small business that deals in living things we have found that this flexible approach is the easiest way to navigate these situations. That being said...
I bought a plant and it's not looking so hot. What do I do?
Give us a call. This is a pretty common problem and often just a result of moving a plant to a new environment. But feel free to give us a call and we can do our best to troubleshoot it over the phone and get things back on track. Understandably, plants often freak out a bit when you move them since they have evolved to be stationary. Some plants are more sensitive than others. In any case, we're here to help and it is better to be proactive than to try and revive a severely distressed plant.
I see an item called "Round up" on my receipt, what's up with that?
We round up most transactions to the nearest dollar to help with the care of our resident cats and birds. Their food alone is a significant amount and the addition of their healthcare costs makes for a rather large expense. We are committed to the wellbeing of the animals under our care which is paid for through our labor and the money it generates through the shop. It seemed more fair to tack on a small sum to each transaction than to raise the prices of everything by some percentage.
As the signage at the registers indicate, this is not compulsory and all anyone has to do is let us know that they do not want to participate. Additionally, we are happy to refund the amount from any transaction, at any time. You don't even need to come into the shop, just send an email with as much information as possible and we will track it down in our system :)
I have a question that was not addressed here, how do I get more information?
If you need to know something that is not addressed on this page then send us a message using the Contact Us page on this website, or give us a call at 504.947.7554.
We love y'all a whole lot. Thanks for everything :)
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